Adam @ Heroku - Latest Comments in Close to the Problem

Re: Close to the Problem

Giles Bowkett — Sun, 03 May 2009 20:16:37 -0000

I blogged something very similar not long ago.

Re: Close to the Problem

cgbystrom — Sun, 03 May 2009 16:50:11 -0000

Sadly enough, nobody ever got fired for choosing Oracle or SAP.
It's a passive choice and when it fails you can just say "Everyone else is doing it".
However, when things fail because you chose LAMP, it's _your_ ass on the line and it's all _your_ fault.

Re: Close to the Problem

Jesse Farmer — Sun, 03 May 2009 16:18:53 -0000

This is related to the principle of 現地現物 (Genchi Genbutsu), part of the Toyota Production System. Roughly it means "see for yourself" or "go to where it's made."

The idea is that you can't understand the problem until you experience the problem. Reports, memos, etc. are at beast approximations of what is happening in reality, and at worst distortions. When in doubt: go and see for yourself!